When you use contact form or other means of communication in order to estimate our servicesIf you contact us using our contact formor any other means of communication, including register forms for events organizes by us, we collect your name and email address and other personal data that you provided us with e.g. work place, work position etc. We store your data along with the message you sent us, information about the type of your project, in case you provided it and the content of our communication (e.g. chat history, e-mail content, audio record of our phone call if you were informed in advance about such recording).We process the above information in order to respond to your inquiries, enable you to participate in an event organized by us, improve our communication and the quality of customer service, as well as to promote our services and conclude an appropriate agreement for the provision of services with you or your employer or other person for whom you work.The legal basis of our actions depends on the context of our communication. If these are only general inquiries or conversations, or if you represent another entity/person the legal basis for such processing will be our “legitimate interest” (results from the purposes indicated above – Art. 6(1)(f) GDPR).However, if such inquiry leads to the conclusion of the agreement with you, including to enable you to participate in an event organized by us, the legal basis for such processing will be “taking steps at the request of the data subject prior to entering into a contract” (Art. 6(1)(b) GDPR).
When you are our client or contractorOnce we have concluded a relevant contract, we may collect information necessary for the proper performance of this contract such as data on settlement of any due fees, on how you use our services and on the process of execution of our contract, and also our possible communication.The purpose of processing the abovementioned data and the legal basis as well, is proper implementation of the agreement (Art. 6 (1)(b) GDPR) and compliance with a legal obligation to which we are subject to e.g. tax obligations (Art. 6(1)(c) GDPR).Regardless of the above, if you give us specific consent, we may process your image (photo provided by you or via public websites e.g. Linkedin) by publishing it on our website or in our social media along with your first name and last name, name of work place and sometimes your work position and description of such services or cooperation (case studies, testimonials etc.) in order to promote the services already provided to you or to the entity that you work for / which you represent or to publicly inform about our cooperation. The legal basis for processing the above data is your consent (Article 6(1)(a) GDPR).
When we have obtained your personal data from other sources e.g. your employerIf you haven’t given us your data on your own behalf, for example, you are acting on behalf of our client, supplier or another entity, we process your data in order to process the contact in the context in which you are acting in the name of the third party, as well as for the conclusion and/or processing of a contract with that third party and/or conducting a joint project.The legal basis for processing your personal data in accordance with this purpose will be our legitimate interest (Art. 6(1)(f) GDPR) – building and maintaining relations with the third party in whose name you are acting, including the conclusion and performance of relevant contracts with that party, as well as the intention of building a positive image of Monterail.
When we have participated in the same conference or industry eventWe may obtain some of your personal data from you during a conference or industry event, in which our representatives took part or we may have obtained them from such event’s organiser. In this case, data from your business card, inquiry or data from list of participants are processed in our database in order to send you information which were interesting for you, respond to your inquiry and to conduct further correspondence / contact in this matter, or in order to thank you for the meeting or participation in an event.In such cases the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) or your consent (Article 6(1)(a) GDPR).
When we want to promote our services or build positive image of our companyRegardless of the foregoing, your personal data, that is in particular, your first name and last name, as well as correspondence address and/or e-mail address, can be used by us in order to contact you occasionally (for example, to send holiday season greetings) or to contact you regarding the promotion of Monterail’s products or services.The legal basis for processing your personal data in accordance with this purpose will be our legitimate interest (Art. 6(1)(f) GDPR) – maintaining relations and building a positive image of Company and marketing of Company’’s products and services.Additionally, with regard to the processing of your personal data in order to:
- defend against potential claims, as well as for the purpose of potential directing claims, the legal basis for processing of your personal data will be our legitimate interest (Art. 6(1)(f) GDPR);
- fulfill the legal obligations of the data controller (e.g. tax, accounting), the legal basis for processing of your personal data will be the necessity for compliance with a legal obligation to which the controller is subject (Art. 6(1)(c) GDPR).
In any case, we send commercial information on electronic addresses (email, telephone) only upon your prior consent (legal basis).Your submission of personal data is voluntary, but sometimes it may be necessary for purposes related to our cooperation, e.g. in order to conclude or execute the contract or to respond to your query or to conduct further correspondence. This means that failure to provide data may constitute grounds for refusal to enter into cooperation by Company, or to take legal measures to terminate possible contract by Company.