Softvery Solutions SLR(the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at . The terms “we,” “us,” and “our” refer to the Company. “You” or “User” refers to you, as a user of Service. By utilizing our website, you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

General information

At Company, we consider the protection of personal data of our employees, users, business partners, or other persons with whom we are cooperating paramount and it is an integral part of our business processes. This document describes what personal information we collect, the ways we collect it, on what grounds, for what purposes we use it, how long we keep it, with whom we share it, the steps we take to protect personal data, and the rights and choices you have in relation to the collection and use of your data. It is important that the persons using the Service feel safe wit, and are informed about, how we handle User’s personal data in the recruitment process.Our “Privacy Policy” was adopted as one of the measures to comply with the requirements of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and applies from May 25, 2018.
In processing the personal data of our employees, clients, suppliers, subcontractors, business partners and others we adhere to the following principles:
  • Legality, fairness and transparency of processing
We process data in accordance with legal practices, and the respondents are informed about the processing and purpose of the processes and are familiar with the risks, rules, safeguards and rights regarding the processing of personal data.
  • The scale and purpose of collected data
Only data requisite for specific, explicit and legal purposes is collected and processed only in a manner in accordance for said purpose.
  • Accuracy
Softvery Solutions SLR ensures all measures are taken to maintain up-to-date data is accurate. In the event personal data is not accurate, it is corrected or deleted as soon as possible.
  • Storage limit
The data is stored in a form that allows the identification of the respondents for as long as is necessary for the purposes for which the personal data is processed.
  • Integrity and confidentiality
Data shall be processed in such a way as to ensure adequate levels of security: including the protection against unauthorized or illegal processing, accidental loss, and destruction or damage.
As part of our business, wemay process your personal data, if:
  1. you are our potential or current client or supplier;
  2. you are an entity (or you are providing services to an entity), that we want to advertise or sell our services to;
  3. you are providing services / work for our client or supplier or to an entity, that uses our services or products developed by us (you act on behalf of them e.g. as their employee, associate, representative);
  4. you are interested in actions that we undertake (e.g. as part of contact with media).
Information that we DO NOT collect - childrenWe do not knowingly solicit personal information of children under the age of 18. We do not knowingly collect personal information of and from children under the age of 18. If we learn that a child under the age of 18 has provided us with personal information without parental consent, we will take steps to delete it.
We may process your personal data received directly from You or from other sources. Therefore your personal data may be processed:
  1. If have provided us with your personal data via various means of communication or via contact form(e.g. by sending us an inquiry / offer, via email, by telephone or via our website, by registering to an event organized by us);
  2. If we have received your personal data from other source (e.g. from an entity that is our contractor / client, during events or from publicly available sources / websites).
The scope of personal data that we process depends on what information you provided to us, on the form of contact you’ve chosen and on the information that is vital for a given relationship – it primarily encompasses the content of documents, as well as of our correspondence/communication, along with other information we have obtained from publicly available professional sources regarding our business relations (e.g. industry websites).This data in particular includes:
  1. first name and last name;
  2. information regarding business and professional activity, including work place, work position or department, qualifications;
  3. address, phone number, e-mail address, IP number or other contact data (such data may regard your work place or may constitute your personal data, depending on the relationship between you and the person (natural or legal) which you work for;
  4. information provided directly by you when contacting us by telephone, email, through our website, via our social media or otherwise (and also information provided by you e.g. in contact or register form (e.g. date of contact, duration of our conversation, communication history, e-mail content, audio record of our phone call if you were informed in advance about such recording).
Therefore, we obtain the above personal data directly from you or from other people, e.g. from your employers/clients or from public sources.
  1. When you use contact form or other means of communication in order to estimate our services

    If you contact us using our contact formor any other means of communication, including register forms for events organizes by us, we collect your name and email address and other personal data that you provided us with e.g. work place, work position etc. We store your data along with the message you sent us, information about the type of your project, in case you provided it and the content of our communication (e.g. chat history, e-mail content, audio record of our phone call if you were informed in advance about such recording).We process the above information in order to respond to your inquiries, enable you to participate in an event organized by us, improve our communication and the quality of customer service, as well as to promote our services and conclude an appropriate agreement for the provision of services with you or your employer or other person for whom you work.The legal basis of our actions depends on the context of our communication. If these are only general inquiries or conversations, or if you represent another entity/person the legal basis for such processing will be our “legitimate interest” (results from the purposes indicated above – Art. 6(1)(f) GDPR).However, if such inquiry leads to the conclusion of the agreement with you, including to enable you to participate in an event organized by us, the legal basis for such processing will be “taking steps at the request of the data subject prior to entering into a contract” (Art. 6(1)(b) GDPR).
  2. When you are our client or contractor

    Once we have concluded a relevant contract, we may collect information necessary for the proper performance of this contract such as data on settlement of any due fees, on how you use our services and on the process of execution of our contract, and also our possible communication.The purpose of processing the abovementioned data and the legal basis as well, is proper implementation of the agreement (Art. 6 (1)(b) GDPR) and compliance with a legal obligation to which we are subject to e.g. tax obligations (Art. 6(1)(c) GDPR).Regardless of the above, if you give us specific consent, we may process your image (photo provided by you or via public websites e.g. Linkedin) by publishing it on our website or in our social media along with your first name and last name, name of work place and sometimes your work position and description of such services or cooperation (case studies, testimonials etc.) in order to promote the services already provided to you or to the entity that you work for / which you represent or to publicly inform about our cooperation. The legal basis for processing the above data is your consent (Article 6(1)(a) GDPR).
  3. When we have obtained your personal data from other sources e.g. your employer

    If you haven’t given us your data on your own behalf, for example, you are acting on behalf of our client, supplier or another entity, we process your data in order to process the contact in the context in which you are acting in the name of the third party, as well as for the conclusion and/or processing of a contract with that third party and/or conducting a joint project.The legal basis for processing your personal data in accordance with this purpose will be our legitimate interest (Art. 6(1)(f) GDPR) – building and maintaining relations with the third party in whose name you are acting, including the conclusion and performance of relevant contracts with that party, as well as the intention of building a positive image of Monterail.
  4. When you visit our website

    When you visit our website ( may grant us with a consent to use cookies technology, which allows e.g. for analysing information about how you use our website. We process this data in order to improve the quality of our website, match the content with the visitors’ interests, and constantly improve its performance. Some cookies also allow the marketing of our products and services, both within our website and as part of our partners websites.The legal basis for using the cookies and similar technologies is your consent, except when their use is necessary for the proper functioning of our website (providing you with electronic services), when the legal basis for such processing will be legal provision (Art. 173(3)(2) of the Telecommunications Law) and respectively – our legitimate interest (Art. 6(1)(f) GDPR).
  5. When we have participated in the same conference or industry event

    We may obtain some of your personal data from you during a conference or industry event, in which our representatives took part or we may have obtained them from such event’s organiser. In this case, data from your business card, inquiry or data from list of participants are processed in our database in order to send you information which were interesting for you, respond to your inquiry and to conduct further correspondence / contact in this matter, or in order to thank you for the meeting or participation in an event.In such cases the legal basis for processing is our legitimate interest (Art. 6(1)(f) GDPR) or your consent (Article 6(1)(a) GDPR).
  6. When we want to promote our services or build positive image of our company

    Regardless of the foregoing, your personal data, that is in particular, your first name and last name, as well as correspondence address and/or e-mail address, can be used by us in order to contact you occasionally (for example, to send holiday season greetings) or to contact you regarding the promotion of Monterail’s products or services.The legal basis for processing your personal data in accordance with this purpose will be our legitimate interest (Art. 6(1)(f) GDPR) – maintaining relations and building a positive image of Company and marketing of Company’’s products and services.Additionally, with regard to the processing of your personal data in order to:
    1. defend against potential claims, as well as for the purpose of potential directing claims, the legal basis for processing of your personal data will be our legitimate interest (Art. 6(1)(f) GDPR);
    2. fulfill the legal obligations of the data controller (e.g. tax, accounting), the legal basis for processing of your personal data will be the necessity for compliance with a legal obligation to which the controller is subject (Art. 6(1)(c) GDPR).
  7. In any case, we send commercial information on electronic addresses (email, telephone) only upon your prior consent (legal basis).

    Your submission of personal data is voluntary, but sometimes it may be necessary for purposes related to our cooperation, e.g. in order to conclude or execute the contract or to respond to your query or to conduct further correspondence. This means that failure to provide data may constitute grounds for refusal to enter into cooperation by Company, or to take legal measures to terminate possible contract by Company.
Please be reminded, that in any case when processing of personal data is based on your consent, you may revoke it at any time, without affecting the legality of processing performed prior to such revocation. However, in case of processing your personal data based on our legitimate interest, you may object to such processing.
We process personal data only for the time necessary to achieve the purpose(s) for which it was originally collected, after which it will be deleted, except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.As a rule, personal data processed on the basis of our legitimate interest are processed until the objection to processing or the fulfilment of the purpose for which it has been processed. If you are not our contractor, we store data gathered only in connection with our current communication, depending on the category of each information - for a period of several weeks (some cookies) to the maximum of 3 years (more specific inquires and conversations, which may be important for our future contact).Data processed on the basis of the consent are processed until its withdrawal or fulfilling the purpose, for which it has been granted.Data related to the performance of a contract that we have concluded are stored for the duration of the contract and usually for a period of maximum 7 years after its termination, what results from the tax regulations and limitation period of some claims.The above periods may be extended, as appropriate, in the event of any possible claims and court proceedings - for the duration of these proceedings and their settlement, and also if we are obliged to further processing of such data to meet legal obligations.
Your personal data will only be accessed by duly authorized employees or associates of Monterail, who are obliged to maintain them in secrecy and not to use them for purposes other than those for which Monterail obtained such data, and entities which support us in providing services such as email marketing platforms, IT service providers or contact tools (communicators), legal and consulting services providers, insurance providers.All these persons and entities have access only to the personal data, which are necessary to perform specific actions by them.It is possible that some of the entities that provide us with solutions may be based outside the European Economic Area (EEA). In each case of data transmission outside the EEA, we apply all required safeguards, including standard data protection clauses adopted pursuant to decisions of the European Commission, we conclude data processing agreements that meet the requirements of the GDPR and in the case of data transmission to the US, we verify the participation of our partners in the Privacy Shield program (more: and their compliance with other relevant laws.We may also be required to provide specific information to public authorities for the purposes of proceedings conducted by them. In this case, any information are provided only if there is a proper legal basis for it.

Cookie Policy

We use cookies to help improve your experience of our website at This cookie policy is part of  Softvery Solutions SLR privacy policy. It covers the use of cookies between your device and our site.We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.f you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from . In such a case, we may be unable to provide you with some of your desired content and services.
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.
You can change the way of using cookies files, including completely block or delete them, via your web browser – please refer to the user manual for more information on how to do it. You can also visit for some practical advice. Remember that disabling or blocking some of the cookies may prevent or significantly impede the proper functioning of our website, for example by slowing it down.
Essential cookiesEssential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.We use essential cookies to enable certain functions on our website.Performance cookiesPerformance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. They do not collect personal information about you.We use performance cookies on our site.Functionality cookiesFunctionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.We use functionality cookies for selected features on our site.Targeting/advertising cookiesTargeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement.This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.We use targeting/advertising cookies on our site.

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